MOVE&GROOVE
MOVE&GROOVE
CONTRACTUAL FRAMEWORK
Version dated 3 October 2026. These terms cover the website, shop, coaching and Move&Groove digital services, including Carnet Corporel.
PUBLISHER
Move&Groove is operated by Hendrijke Vespasien, a self-employed professional established in Spain, intra-Community VAT number ESY4501502W. Direct contact: contact.movegroove@gmail.com. The full professional address must appear on this page under the applicable e-commerce rules.
The publication director is Hendrijke Vespasien. Hosting and technical functions are entrusted to specialist providers without publishing secrets, credentials or security-sensitive details.
SCOPE
These terms apply to the website, contact and booking requests, individual or group coaching, online or in person, corporate services, programmes, challenges, the shop and digital services.
Carnet Corporel records assessments, photos, measurements, sessions and notes. It is an indicative tracking tool, not a medical device, diagnosis or medical consultation.
ORDER
Prices, essential features, costs, duration and payment terms are shown before confirmation. A contact or booking request is not an order until confirmed by Move&Groove.
Customers must review the summary, correct errors and accept the applicable terms before paying. Payment is processed securely by Stripe; Move&Groove does not retain full card details. Confirmation is provided on a durable medium.
SHOP
Availability, delivery area and estimated time are shown before purchase. Images are illustrative and minor non-material differences may occur.
For new goods sold to consumers in Spain, the statutory conformity guarantee is generally three years from delivery. Supplements or food products do not replace a balanced diet or medical advice; instructions, precautions and contraindications must be followed.
The range is sold without returns for convenience where the law excludes withdrawal, including goods liable to deteriorate or expire rapidly and sealed products opened where health protection or hygiene prevents resale. No return may be sent without prior instructions.
Where a statutory withdrawal right applies, including for an intact and sealed non-perishable product, it remains available under the conditions set by law. These rules never limit rights for a damaged, non-conforming or incorrectly supplied product. Issues must be reported promptly to contact.movegroove@gmail.com with the order reference and, where possible, photographs. A return address is supplied only where a return is legally due and authorised.
Where no return or refund is legally due, Move&Groove may, as a goodwill gesture and after reviewing the request, offer a catalogue credit. The credit is not automatic, transferable or redeemable for cash, and never replaces statutory customer rights.
COACHING
The content, frequency, place, duration and price are those confirmed in the booking or contract. Participants must provide accurate information and report pain, contraindications, pregnancy, treatment or relevant health changes.
If symptoms or doubt arise, activity must stop and professional medical advice should be sought. No physical, sporting or aesthetic result is guaranteed.
CARNET CORPOREL
Users protect their access code, keep information accurate and promptly report suspicious access. Access may be suspended for fraud, dangerous use or security risk.
The trial, duration and price shown at subscription apply. There is no automatic renewal without clear information and express consent. Access may be included while an eligible Move&Groove coaching service is active.
Measurements derived from photos, formulas or connected devices are estimates with a margin of error and never replace a clinical measurement.
PHOTOS AND CONTENT
Carnet Corporel photos and data are private. They are not published, used for advertising or used to train artificial intelligence models without separate, explicit and revocable consent.
Users must hold the rights to uploaded content and may not submit another person's data without permission.
WITHDRAWAL AND CANCELLATION
Where the withdrawal right applies, consumers normally have fourteen days from the service contract or receipt of goods. Legal exceptions and return costs are disclosed before purchase.
For food-shop purchases, withdrawal is excluded in particular for goods liable to deteriorate or expire rapidly and for sealed goods opened after delivery where health or hygiene prevents resale. Where no return is legally due, a goodwill catalogue credit may be offered after reviewing the request. Rights relating to damaged, non-conforming or incorrectly supplied goods remain available.
Early service performance requires an express request. A subscription or account may be ended through the available account tool or by email. Personal data deletion follows the separate process described on the dedicated page.
To withdraw, consumers may email contact.movegroove@gmail.com within the applicable period and clearly state their decision, identity, order reference and date, the relevant product or service and, where applicable, the delivery date.
LIABILITY
Move&Groove uses reasonable efforts to provide accurate information and available services but does not guarantee uninterrupted operation. Maintenance, incidents or force majeure may cause temporary suspension.
Move&Groove is not liable for use contrary to instructions, inaccurate user data or medical decisions based on estimates, subject to liabilities that cannot legally be excluded.
INTELLECTUAL PROPERTY
Brands, texts, software, graphics, databases, videos and exercises are protected. Substantial reproduction or reuse without authorisation is prohibited, except where permitted by law.
Users retain rights in their own content and grant only the technical permissions needed to host it and provide the requested service.
COMPLAINTS
Complaints may be sent to contact.movegroove@gmail.com. Before selling to consumers, Move&Groove must publish the details of the competent consumer mediator it has appointed.
Spanish law governs these terms without depriving consumers of mandatory protections in their country of residence or overriding mandatory jurisdiction rules.